Terms & Conditions

MAYA Beauty & Dermal Therapy delivers and sells to customers within Australia only. GST is included in all prices.

Rebooking & Cancellation Policy

All booked appointments can be rebooked or cancelled with minimum of 48-hours notice. Any appointments cancelled or rebooked later than 48-hours will be charged a $30 late cancellation fee. We send clients SMS text message and/or email appointment notifications 48-hours before each booked appointment for confirmation.

Returns Policy

Customers who shop on the MAYA Beauty & Dermal Therapy website may return UNOPENED and UNUSED products within 14 days of purchase for an exchange or credit. MAYA Beauty & Dermal Therapy cannot accept returned products that have been opened or used.
Any products ordered via the MAYA Beauty & Dermal Therapy website that meet the requirements stated above will need to be returned to MAYA Beauty & Dermal Therapy at the customer’s expense in order for the refund to be processed.
MAYA Beauty & Dermal Therapy will not refund or provide credit on any freight/delivery costs incurred by the customer, nor will it accept returns that have not been authorized by us.
We cannot take responsibility for any items that are lost in transit or for incorrect mailing addresses. It is the responsibility of the customer to ensure correct details are provided with every order. The MAYA Beauty & Dermal Therapy cannot be accountable for products not received due to the submission of incorrect address details.

Packaging & Colour Disclaimer

Product packaging may vary from pictured image from time to time, however quantity, ingredients and size will always remain the same. Product colours are not guaranteed, as colour accuracy on individual monitors will vary.